Information We Collect
We collect information you give us directly and data generated as you use the site.
- Account details — name, email, password (hashed)
- Order details — shipping address, items, purchase history
- Payment data — processed by our PCI-compliant provider; we never store full card numbers
- Usage data — pages viewed and device type, via privacy-respecting analytics
How We Use It
Your data lets us fulfil orders, provide support, prevent fraud, and — only with your consent — send marketing you can opt out of at any time.
- Process and deliver your orders
- Provide customer service and handle returns
- Personalise recommendations and the pieces you see
- Send updates and offers where you've opted in
Your Rights
Depending on where you live, you have rights to access, correct, export, or delete your data, and to object to certain processing.
- Access a copy of the data we hold
- Correct or update inaccurate details
- Request deletion of your account and data
- Withdraw marketing consent at any time
To exercise any right, email privacy@vestra.example and we'll respond within 30 days.
Data Security & Retention
Data is encrypted in transit (TLS) and at rest. We keep personal data only as long as needed for the purposes above or to meet legal obligations, then securely delete it.